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SHIPPING POLICY
We usually ship our products within 48 hours after we receive orders, we use USPS priority Mail with Delivery Conformation for our shipping service, the delivery time usually takes between 2-3 business days. Please note we are not responsible for any delay causes by the U.S. Postal Service. This shipping method is only apply to our customers within the United States and Puerto Rico.
How to obtain your tracking number ? (For U.S. and Puerto Rico)
After you place the order, please come back to our site the next day (except weekends and holidays) and look for the button that say "Order Tracking" on the left hand side of any page under the car image and click on it, it will bring up the Tracking Information page, enter your order number in the empty field within the box, then click on the "Update" button. Under the Shipping Inforamtion section, you will find your tracking number under Waybill. Please note you can not use the tracking number on our website to track your order - we are not the U.S. Postal Service. Copy the tracking number down, then go to usps.com and you will be able to use the tracking number to track your order.
For international order and shipping quotation, please email to . We will reply within 48 hours or sooner except weekends and holidays.
Shipping and Handling cost for U.S. and Puerto Rico:
$6.55 for the first set, $1.85 for each additional set and thereafter.
Examples: 1st set is $6.55, for the 2nd set just add $1.85 and the shipping cost total for 2 sets is $8.40. For 3 sets $6.55 + $1.85 + $1.85 = $10.25
There are 2 options for Canadian orders:
1, Shipped by U.S. First Class Mail International - delivery time takes 3 weeks or more.
2, Shipped by U.S Priority Mail International - delivery time takes 6 to 10 business days.
If Canadian customer choose the wrong shipping option (US Priority Mail), it will be shipped as 1st Class Mail International.
Shipping and handling cost for Canada:
$6.90 for the first set with this option (1st Class Mail International) and $22.50 with (Priority Mail International), $1.85 for each additional set and thereafter.
Please note we are not responsible for any delay causes by the U.S. Postal Service.
If you have any question concerning the shipping cost, please contact us by email or call us during office hours at 888-858-0847, 702-499-0215 between 9am - 5pm Pacific Standard Time (12pm - 8pm EST), Monday - Friday, except weekend and holidays.
RETURN POLICY
After you receive your package from us, please inspect your merchandise CAREFULLY BEFORE you break open the seal and open the cases/packs. Make sure items are the ones you ordered. We are not responsible if you order the wrong products. If you are not satisfy after your inspection, please contact us at within 24 hours and we will provide you instructions on how to return your items for exchange or refund. No return is accepted after 7 days of purchase. There is no "Re-stock" fee, however customers are responsible for the shipping charges for exchange and return items send between lightbulbs4cars.com and the customers.
All exchange or return merchandises must be in original brand new, unopened, unused condition in original packagings, with a copy of the original receipt. There will be no refund or exchange once the original sealed package has been opened and has been used. After the order has been shipped, shipping and handling fee and processing fee will not be refunded.
Refused shipment will be charged to your credit card for shipping and handling fee. Customers are responsible for the cost of re-sending the refused shipment.
No exchange or return for refund can be made if the bulbs are damaged due to the customers' mishandling (handle the glass capsule with bare hands), abuse, accident or negligence.
There is a 30 days warranty for all our halogen bulbs. If your light bulbs are defected or damaged during shipping upon arrival, please contact us within 7 days from the purchase date. We will be happy to replace your bulbs without any additional charges for the bulbs replacement and the shipping fee. No exchange or return after 7 days from the purchase date. For international defected bulbs replacement, we will responsible for the shipping cost and will ONLY shipped by USPS 1st Class Mail International.
If a refund is necessary and all the conditions for a refund are met. We will issue refund back to your credit card account for the full amount less shipping and handling after we receive our returned product(s) within 7 days. There will be a $4.00 charge for refund processing fee.
ARBITRATION
If a dispute concerning or related to all the transactions/agreements in this website between customers and lightbulbs4cars.com, both parties agree first to attempt to resolve such dispute by negotiations held in good faith between them. If the parties hereto are unable to resolve the dispute amicably between them, then the dispute shall be finally settled by arbitration. All such disputes shall be finally settled under the laws from the State of Nevada.
If you have any questions concerning the return policy, please write to us at . Once again thank you for shopping at lightbulbs4cars.com. Serving you is our privilege.
We recommended installing our products by a certified electrical technician or under the technician's supervision. Lightbulbs4cars.com will not be held liable for any improper use, any injure or damage of your vehicle resulted of using our products. Use at your own risk.
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